Privacy Policy

Last updated: 20-07-2023

This privacy policy describes our policies and procedures regarding the collection, use and disclosure of your information when you contact and/or make reservations at Casa Branca and tells you about your privacy rights and how the law protects you.

We use your personal information to provide and improve our offerings. By contacting and/or making a reservation at Casa Branca you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and definitions

Interpretation

The following definitions have the same meaning whether they are singular or plural.

Definitions

For the purposes of this privacy policy:

  • Account means a unique account created for you to access our reservation system.
  • Company(referred to in this Agreement as “the Company”, “We”, “Us” or “Our” or “Casa Branca”) refers to Marcel van Steinfoorn, Rua dr Antonio Costa Junior, 3420-053 Covas, Tabua, Portugal
  • Cookies are small files that a website places on your computer, mobile device or other device that, among other things, store the details of your browsing history on that website.
  • Country refers to: Portugal
  • Device means any device that accesses our website and reservation system, such as a computer, a mobile phone or a digital tablet.
  • Personal data is any data that relates to an identified or identifiable person.
  • Service refers to the website and our reservation system, Hbook.
  • Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to outside companies or individuals appointed by Casa Branca to facilitate our website and email, to provide necessary services on behalf of Casa Branca, to perform services related to our offerings or to assist Casa Branca in analyzing how our website is used.
  • Usage Data refers to data collected automatically, either generated by the use of our website and reservation system or by the website infrastructure itself (for example, the duration of a page visit).
  • Website refers to Casa Branca, accessible via https://casabranca.nl/
  • You means the individual who accesses or uses our website and reservation system, or the company or other legal entity on whose behalf such person accesses or uses our website and reservation system, such as from application.

Collection and use of your personal information

Types of data collected

Personal data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email Address
  • First name and last name
  • Phone number
  • Address, State, Province, Zip Code, City
  • Usage Data

Usage data

Usage data is collected automatically when using our website.

Usage Data may include information such as your device’s internet protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device IDs and other diagnostic data.

When you access our website through or through a mobile device, we may collect certain information automatically, including but not limited to the type of mobile device you are using, your mobile device’s unique ID, your mobile device’s IP address , your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends when you visit our website or when you access the website via a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor the activity on our website and store certain information. The tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyze our services. The technologies we use may include:

  • Cookies or browser cookies. A cookie is a small file that is placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website. Unless you have set your browser to refuse cookies, our website may use cookies.
  • Web beacons. Certain areas of our website and our emails may contain small electronic files known as web beacons (also known as clear gifs, pixel tags and single-pixel gifs), for example to count users who have visited those pages or to receive an email. have opened and for other related website statistics.

Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your PC or mobile device when you go offline, while session cookies are deleted once you close your web browser. Read more about cookies in our cookie policy.

We use both session and persistent cookies for the following purposes:

  • Necessary/essential cookies Type: session cookies – Managed by:…… –  UsPurpose: these cookies are essential to provide you with the services available through the website and to enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have asked for cannot be provided and we only use these cookies to provide you with those services.
  • Cookie policy / Notification of acceptance of cookies Type: permanent cookies – Managed by: ….. – UsPurpose: these cookies identify whether users have accepted the use of cookies on the website.
  • Functional cookies Type: permanent cookies –  Managed by: …. – UsPurpose: These cookies enable us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personalized experience and to avoid having to re-enter your preferences every time you use the website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookiepolicy.

Use of your personal data

Casa Branca can use personal data for the following purposes:

  • To provide and maintain our Service, including monitoring usage of our Service.
  • Manage your account: to manage your registration as a user of our reservation system. The personal data you provide can give you access to various functionalities of our reservation system that are available to you as a registered user.
  • For the execution of a reservation: for the correct execution of your reservation at Casa Branca  such as communication before, during and after your stay and to book your desired stay.
  • To contact you:to contact you by email , phone calls, SMS or other equivalent forms of electronic communication, such as push notifications from a mobile application regarding updates or informational communications related to the functionalities, products or contracted services, including the security updates, if necessary or reasonable for their implementation.
  • To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or requested information about, unless you have opted out of this not to receive such information.
  • To manage your requests/reservations: to manage your requests/reservations to us and to to stay with us.
  • For other purposes: we may use your information for other Use e purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and and to evaluate and improve our service, products, services, marketing and your experience.

We may share your personal information in the following situations:

  • With service providers: we may share your personal information with service providers to monitor usage of our service and analyze it, to contact you.
  • For business transfers: we may share or transfer your personal information in connection with, or during negotiations of, a merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
  • With business partners: we may share your information with our business partners to provide you with certain products, services or offer promotions.
  • With other users: when you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and publicly disseminated outdoors.
  • With your consent: we may disclose your personal data for any other purpose with your consent.

Retention of your personal data

Casa Branca does not store your personal data longer than necessary for the purposes set out in this privacy policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable law), resolve disputes, and enforce our legal agreements and policies to maintain.

Casa Branca also stores usage data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen security or improve the functionality of our Service, or when we are required by law to retain this data for longer periods.

Transfer of your personal data

Your information, including personal data, is processed within Casa Branca and in other places where the parties involved in the processing are located. This means that this information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your consent to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and that your personal data will not be transferred to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Delete your personal data

You have the right to delete the personal data we have collected about you or to request that we assist in deleting the personal data we have collected about you.

You can update, change or delete your information at any time by logging into your account, if you have one, and going to the account settings section where you can manage your personal information. You may also contact us to request access to, correct or delete personal information you have provided to us.

Please note, however, that we may need to retain certain information where we have a legal obligation or legal basis to do so.

Right of inspection and complaints

Via our contact details you can submit a request to view and receive your data, which is stored by us. Casa Branca will inform you about this within 1 month at the latest.

If you have a complaint about how Casa Branca handles your personal data, you can contact us by email and ask for the complaints book.

If there are complaints that cannot be resolved with Casa Branca, you can report this to the national complaints book: livro de reclamações. You will find Casa Branca under…………………. name/number. You can also contact the complaints committee of our region:

 

Electronic complaints book (LRE)

In accordance with Law No. 74/2017, Article 5-B, in which suppliers of goods and service providers must publish access to the digital platform in a visible and prominent place on their respective websites, we inform you that access to the Electronic Complaint Book must be created from the link:   www.livroreclamacoes.pt (ID …… ……|ASAE 6119)

Holder

It is hereby stated that for legal purposes, the owner of this website is:

Marcel van Steinfoorn
Casa Branca
Rua dr Antonio Costa Junior

3420-053 Covas, Tabua, Portugal

Registration: 147961/AL
Email: info@casabranca.nl
Phone: +351 916 592 925
Website: https://casabranca.nl

Disclosure of Your Personal Information

Business Transactions

If Casa Branca is involved in a merger, acquisition or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

Law Enforcement

Under certain circumstances, Casa Branca may be required to disclose your personal information if required to do so by law or in response to valid requests from government authorities (e.g. a court or a government agency).

Other legal requirements

Casa Branca may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Casa Branca
  • Prevent or investigate possible misconduct in connection with the service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of your personal data

The security of your personal information is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children’s privacy

Casa Branca does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child is providing us with personal information, please contact us. If we become aware that we have collected personal information from someone under the age of 13 without verification of parental consent, we will take steps to delete that information from our servers.

If we must rely on consent as a legal basis for processing your information and your country requires parental consent, we may require parental consent before we collect and use that information.

Links to other websites

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly recommend that you read the privacy policy of each site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of third party sites or services.

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will let You know via email and/or a notice on our website before the change takes effect and will update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact us

If you have any questions about this privacy policy, you can contact us:

  • By email: info@casabranca.nl
  • By visiting this page on our website: https://casabranca.nl/contact
  • By phone number: +351 916 592 925
  • By mail: Rua dr Antonio Costa Junior, 3420-053 Covas, Tabua, Portugal